Receptionist

Waylightus; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Waylightus in Plano, TX is seeking a friendly receptionist to welcome visitors, route inquiries, and support showroom operations. You will greet customers, direct them to the appropriate areas, and provide information on promotions.

The ideal candidate has strong communication, multitasking, and organizational skills, and is comfortable working in a fast-paced environment. This role offers opportunities to grow within the company and contribute to exceptional customer service.

Qualifications

• Excellent verbal and written communication.
• Able to multitask across inquiries, calls, and admin tasks.
• Strong organizational skills to manage schedules and reception area.
• Basic knowledge of company products and services.

Responsibilities

• Greet customers and create a positive first impression.
• Direct customers to sales reps or showroom areas.
• Answer basic questions about products and promotions.
• Maintain a clean, organized front desk with marketing materials.
• Perform basic data entry and update customer records.

Skills

Communication skills

Multitasking

Organizational skills

Product knowledge

Job description

• Exceptional communication skills, both verbal and written, to interact cordially with customers and colleagues.
• Strong multitasking ability to handle customer inquiries, phone calls, and administrative tasks simultaneously.
• High – level organizational skills to manage schedules, appointments, and maintain a tidy reception area.
• Basic knowledge of the company’s products, services, and operations to provide initial information to visitors.

Job Duties

• Greet customers with a warm and professional demeanor as they enter the sales outlet. Provide a friendly welcome and ensure a positive first impression of the company.
• Direct customers to the appropriate areas, whether it’s the sales representatives for product consultations, the showroom for window and door displays, or other relevant departments.
• Offer assistance to customers, answering basic questions about the company’s products and services, and providing information on current promotions or special offers.
• Maintain the front desk area in a clean and organized manner. Ensure that all brochures, product catalogs, and other marketing materials are neatly arranged and readily available for customers.
• Assist with basic administrative tasks such as data entry, filing important documents related to customer interactions or sales transactions, and updating customer information in the company’s database.