Customer Service/Receptionist

Trakstar; Stockbridge (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Trakstar, located in Georgia, seeks a receptionist to greet clients and assist guests at our corporate location. In addition to front-desk duties, the role supports the Purchasing Department, helping Directors, Managers and Purchasing Agents as needed.

You will answer phones, enter and update client information, prepare documents in Word, maintain Excel spreadsheets and PowerPoint diagrams, scan and file, and keep the office and kitchen tidy and presentable.

Qualifications

• Punctual and able to multitask in a fast-paced office.
• Proactive, self-starter with ability to manage projects independently.
• Excellent grammar and strong verbal/written communication skills.
• Proficient with basic office software (Word, Excel, PowerPoint).

Responsibilities

• Greet clients and assist guests at the receptionist desk.
• Answer phones and take messages for staff.
• Enter and update information in the client database.
• Generate and update documents in MS Word.
• Update Excel spreadsheets and PowerPoint diagrams.
• Scan and file documents; maintain the supply room.
• Keep the office and kitchen neat and presentable.

Skills

Typing skills

Verbal communication

Written communication

Multitasking

Attention to detail

Self-motivated

Confidential materials handling

Tools

MS Word

Excel

PowerPoint

Job description

This role will be responsible for greeting and assisting customers and guests as the receptionist for our corporate location. In addition to receptionist reponsibilities, the Purchasing Operations Representative will assist and provide support to the Director, Managers and Purchasing Agents within the Purchasing Department.

This role will interact with internal and external customers and will also be required to maintain good working relationships with outside service providers.

Responsible for greeting clients, answering phones and taking messages, performing general clerical/administrative tasks such as entering/updating information into client database, generating/updating documents in MS Word, updating Excel Spreadsheets, updating PowerPoint diagrams, scanning/filing documents, supply room maintenance, ensuring office and kitchen are neat and presentable.

Must be punctual, able to multitask, a self-starter able to work independently and proactively manage projects and handle confidential materials. Must have good typing skills, and be detail oriented with a focus on accuracy and quality. Excellent verbal and written communication skills with an emphasis on good grammar are required.

Ability to operate a variety of basic office equipment, including PCs, printers, photocopiers, scanner, telephone systems, fax machines, mail machines, binding equipment, and more.