Showroom & Customer Success Coordinator

Dimensions in Glass, Inc.; Fairfield (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Dimensions In Glass is seeking a client service representative to bridge between employees, customers, the office manager, and suppliers. You will handle showroom activities, retail and telephone sales, and ensure accurate order processing and invoicing.

The role requires solid interpersonal skills and an understanding of the sales process, with responsibilities including scheduling, inventory support, and timely communication of appointments and balances due.

Qualifications

• GED or high school diploma preferred.
• Office Admin/assistant or sales experienced preferred.

Responsibilities

• Interface between employees, customers, office manager and suppliers to manage orders and invoicing.
• Conduct showroom business, retail and phone sales, and scheduling.
• Track purchase orders and support inventory.
• Notify customers of appointments and balances due.
• Process completed paperwork and reschedule or reorder as needed.

Skills

Interpersonal skills

Sales process

Customer service

Showroom sales

Education

GED or high school diploma

Tools

Quickbooks

Microsoft Word

Job description

Dimensions In Glass is seeking a client service representative to bridge between employees, customers, the office manager, and suppliers. You will handle showroom activities, retail and telephone sales, and ensure accurate order processing and invoicing.

The role requires solid interpersonal skills and an understanding of the sales process, with responsibilities including scheduling, inventory support, and timely communication of appointments and balances due.