Showroom Experience Coordinator

Next Door & Window; Burr Ridge (IL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

401(k) with profit sharing

Health & dental benefits

Paid holidays

Paid vacation

Flexible Spending Account

Showroom events

Spirit Days

Longevity culture

Job summary

Next Door & Window is seeking a friendly and organized Showroom Coordinator (Floater) to support Naperville, Burr Ridge, and Arlington Heights showrooms. You’ll greet customers, schedule visits, answer inquiries, and help guide product selections while ensuring each showroom remains welcoming and well-informed.

The role involves coordinating leads for in-home estimates and assisting with events and daily showroom operations. prior showroom or retail experience is a plus.

Qualifications

• Customer service or hospitality experience preferred.
• Showroom/retail experience is a plus.
• Strong communication and organizational skills.

Responsibilities

• Welcome showroom guests with a friendly, professional attitude.
• Schedule appointments and coordinate customer visits.
• Answer inbound calls, emails, and live chats promptly and professionally.
• Guide customers to the right products and services based on needs.
• Assist with product selections and questions.
• Learn products and installation processes to be a knowledgeable resource.
• Follow up with customers and address questions and concerns.
• Coordinate leads and appointments for in-home estimates.
• Maintain a clean, inviting showroom with current displays and materials.
• Assist with showroom events and day-to-day operations.

Job description

Next Door & Window is seeking a friendly and organized Showroom Coordinator (Floater) to support Naperville, Burr Ridge, and Arlington Heights showrooms. You’ll greet customers, schedule visits, answer inquiries, and help guide product selections while ensuring each showroom remains welcoming and well-informed.

The role involves coordinating leads for in-home estimates and assisting with events and daily showroom operations. prior showroom or retail experience is a plus.