Bilingual Showroom Experience Specialist

Woodland Windows & Doors, Inc.; Roselle, Northern (IL, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Woodland Windows & Doors, Inc. seeks a friendly Showroom & Sales Support Specialist to welcome customers, coordinate appointments, and assist the sales team from the Roselle showroom. This full-time role requires strong people skills, attention to detail, and comfort handling payments.

You will work primarily in Roselle with flexibility to cover the Oakbrook Terrace showroom and Saturdays are required as part of the weekly schedule.

Qualifications

• At least 2 years in customer-facing roles.
• Bilingual Spanish required.
• Friendly, professional, confident demeanor.
• Strong attention to detail and organizational skills.
• Ability to manage multiple schedules and priorities.
• Comfort handling customer payments and deposits.
• Experience with CRM and scheduling systems.
• Willingness to work Saturdays.

Responsibilities

• Greet showroom visitors and answer calls.
• Coordinate appointments and manage schedules.
• Demonstrate product features.
• Maintain accurate customer information and deposits.
• Process deposits and payments.
• Support sales team and CRM data entry.
• Maintain showroom presentation.
• Assist with lead follow-up and scheduling.

Skills

Bilingual Spanish

Customer service

Communication skills

Organization

Scheduling

MarketSharp

Cash handling

Microsoft Office

Teamwork

Education

High School

Tools

MarketSharp

Job description

Woodland Windows & Doors, Inc. seeks a friendly Showroom & Sales Support Specialist to welcome customers, coordinate appointments, and assist the sales team from the Roselle showroom. This full-time role requires strong people skills, attention to detail, and comfort handling payments.

You will work primarily in Roselle with flexibility to cover the Oakbrook Terrace showroom and Saturdays are required as part of the weekly schedule.