Showroom Design & Sales Consultant

Ernesta Inc.; West Hollywood (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Ernesta Inc. is seeking a full-time Sales and Design Consultant (Design Assistant) for our upcoming West Hollywood showroom on Melrose Ave.

You will educate customers on rug selection, material choices, and spatial planning while delivering a high-touch, personalized buying experience. You will also champion customer inquiries, order tracking, delivery logistics, and after-sales support, ensuring happiness and loyalty across touchpoints with a strong emphasis on design expertise and product

Qualifications

• 2+ years in a consumer-facing role with direct sales or account management.
• Strong communication and relationship-building skills.
• Ability to manage multiple channels and tools effectively.

Responsibilities

• Educate customers on rug selection, materials, and spatial planning.
• Delight customers and assist with inquiries, orders, and delivery.
• Build relationships to ensure happiness and loyalty at every touchpoint.
• Advise on floor plan layouts and measurements, and maintain showroom standards.
• Use CAD/3D tools to help customers visualize spaces.

Skills

Customer-facing

Sales experience

Communication

Organization

Tools

CAD modeling

Adobe

3D rendering

Zoom

Google Suite

Job description

Ernesta Inc. is seeking a full-time Sales and Design Consultant (Design Assistant) for our upcoming West Hollywood showroom on Melrose Ave.

You will educate customers on rug selection, material choices, and spatial planning while delivering a high-touch, personalized buying experience. You will also champion customer inquiries, order tracking, delivery logistics, and after-sales support, ensuring happiness and loyalty across touchpoints with a strong emphasis on design expertise and product