Showroom Design & Sales Consultant

Ernesta; Manhasset (NY); On-site; USD 28,000 - 41,000; Full time

Job summary

Ernesta is seeking a Design Assistant for our Manhasset showroom to guide customers in rug selection, design planning, and spatial layout. You will combine design expertise with sales acumen, creating a frictionless shopping experience across in-person and online channels.

You will educate customers on materials, dimensions, and finishes, while supporting order inquiries and delivery coordination. Weekend availability is required for showroom coverage.

Qualifications

• 2+ years in a consumer-facing role with direct sales or account management.
• Passion for interior design and home décor trends.
• Excellent communication, empathy, and listening.
• Proficient with online tools (Zoom, Google Workspace, etc.).
• Strong time management and organizational skills.
• Willingness to work weekends and holidays.

Responsibilities

• Set the industry standard for customer experience and sales.
• Drive sales through customer follow-up and outreach.
• Deliver design and product expertise to customers.
• Maintain a clean, on-brand showroom.
• Engage customers across in-person, chat, text, email, video, and phone.
• Advise on floor plan layout, materials, and rug measurements.
• Resolve order-related inquiries including tracking and delivery.
• Surprise and delight customers with memorable experiences.
• Learn CAD, Adobe, and 3D rendering to help visualize spaces.
• Provide feedback to improve internal processes.

Skills

Customer service

Sales

Communication

Organization

Time management

Relationship building

Multichannel support

Education

BA in design

Tools

CAD modeling

Adobe

3D rendering

Zoom

Google Workspace

Job description

Ernesta is seeking a Design Assistant for our Manhasset showroom to guide customers in rug selection, design planning, and spatial layout. You will combine design expertise with sales acumen, creating a frictionless shopping experience across in-person and online channels.

You will educate customers on materials, dimensions, and finishes, while supporting order inquiries and delivery coordination. Weekend availability is required for showroom coverage.