Rug Design & Space Planning Consultant

Ernesta; West Hollywood (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Ernesta is seeking a full-time Sales and Design Consultant (Design Assistant) for our upcoming showroom on Melrose Ave in West Hollywood. You will educate customers on rug selections, materials, and space planning, while delivering a seamless, high-touch buying experience across in-person and digital channels.

Join a small, ambitious team and help build the future of rug shopping with CAD visualization, 2D/3D tools, and exceptional customer service.

Qualifications

• 2+ years of experience in a consumer-facing role.
• 2+ years of direct consumer sales and/or account management experience.

Responsibilities

• Educate customers on rug selection, materials, and spatial planning.
• Assist customers and manage inquiries related to orders, delivery, and returns.
• Maintain a clean, organized showroom and provide a high-quality, personalized experience across in-person and digital channels.
• Use CAD/3D tools to help customers visualize layouts and rug configurations.
• Build strong customer relationships to ensure happiness and loyalty at every touchpoint.

Skills

Customer-facing sales

Relationship building

Multitasking

Tools

CAD modeling

Adobe

3D rendering

Zoom

Google Suite

Job description

Ernesta is seeking a full-time Sales and Design Consultant (Design Assistant) for our upcoming showroom on Melrose Ave in West Hollywood. You will educate customers on rug selections, materials, and space planning, while delivering a seamless, high-touch buying experience across in-person and digital channels.

Join a small, ambitious team and help build the future of rug shopping with CAD visualization, 2D/3D tools, and exceptional customer service.