Showroom Design & Sales Consultant

Ernesta; Bethesda (MD); On-site; USD 28,000 - 41,000; Full time

Job summary

Ernesta is seeking an experienced Sales and Design Consultant (Design Assistant) to join the Retail team in our retail showroom on Bethesda Row in Bethesda, MD. You will educate and advise customers on rug selection, material selection, and spatial planning, shaping a frictionless, design-forward buying experience.

This on-site role blends sales with design expertise, requiring a collaborative mindset, strong communication, and a flexible schedule including weekends and holidays.

Qualifications

• 2+ years in a consumer-facing role.
• Strong communication and listening skills.
• Proficient with online tools: Zoom and Google Suite, plus 2D/3D software.
• Flexible schedule including weekends and holidays.

Responsibilities

• Educate and advise customers on rug selection, material choices, and spatial planning.
• Drive sales through customer follow-up and outreach.
• Provide high-quality, personalized experiences across in-person and digital channels.
• Maintain a clean, on-brand showroom that delights customers at every touchpoint.
• Assist with inquiries, order tracking, and delivery logistics; ensure happiness and loyalty.

Skills

Customer service

Sales

Communication

Education

BA or creative field experience

Tools

2D/3D tools

Zoom

Google Suite

Job description

Ernesta is seeking an experienced Sales and Design Consultant (Design Assistant) to join the Retail team in our retail showroom on Bethesda Row in Bethesda, MD. You will educate and advise customers on rug selection, material selection, and spatial planning, shaping a frictionless, design-forward buying experience.

This on-site role blends sales with design expertise, requiring a collaborative mindset, strong communication, and a flexible schedule including weekends and holidays.