Showroom Coordinator

Paycom; Tulsa (OK); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Gym discounts

Paid time off

Paid volunteer time off

Christmas Club savings plan

Job summary

Nelson Family Dealerships is seeking a Showroom Coordinator to greet guests, log visits, and supervise the Next Up system to ensure smooth showroom flow. You will support sales staff, train new advisors, and coordinate car deliveries while maintaining high guest satisfaction.

The role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Starting pay is $15/hour, with health and additional benefits provided.

Qualifications

• Strong customer-facing communication skills
• High attention to detail and accuracy
• Ability to multitask in a fast-paced dealership environment
• Professional, friendly, proactive demeanor
• Willingness to learn dealership systems (Next Up, CRM, A2Z)
• Team player with observational awareness

Responsibilities

• Greets each person as they come into the store using the Nelson Meet and Greet
• Logs every guest into Next Up and CRM (get their name and/or reason for their visit)
• Oversees the Next Up operation in the dealership for accuracy and smooth guest flow
• Trains new Client Advisors on Next Up system
• Alerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratio
• Observes the showroom for Client Advisor and guest needs
• Watches the lot for a need for a Client Advisor to meet the guest on the lot
• Alerts the appropriate person to special needs for dealership maintenance
• Acts as concierge to aid sales team when needed
• Gains guest preferences during delivery
• Has an understanding of the A2Z process
• Knowledgeable on dealerships’ manufacturer cars and functions
• Conducts car deliveries for the Client Advisors
• Schedules car deliveries when applicable
• Able to present the protection packages, concept statement, and Nelson Difference
• Helps maintain showroom amenities without sacrificing guest observance

Job description

For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.We are looking for a Showroom Coordinator to join our team! Starting pay is $15/hour!What we offer:Health, dental, visionSupplemental Benefits: LT/ST Disability, Cancer, Accident, Life401(k) Option with company matchGym Discounts5 Day work weekChristmas Club savings planPaid Volunteer Time OffPaid Time OffJob Responsibilities are as follows:Greets each person as they come into the store using the Nelson Meet and GreetLogs every guest into Next Up and CRM (get their name and/or reason for their visit)Oversees the Next Up operation in the dealership for accuracy and smooth guest flowTrains new Client Advisors on Next Up systemAlerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratioObserves the showroom for Client Advisor and guest needsWatches the lot for a need for a Client Advisor to meet the guest on the lotAlerts the appropriate person to special needs for dealership maintenanceActs as concierge to aid sales team when neededIs fluent in the Nelson new processKnowledgeable on dealerships’ manufacturer cars and functionsConducts car deliveries for the Client AdvisorsSchedules car deliveries when applicableAble to present the protection packages, concept statement, and Nelson DifferenceHelps maintain showroom amenities without sacrificing guest observanceGains guest preferences during deliveryHas an understanding of the A2Z processSkills & QualitiesStrong customer-facing communication skillsHigh attention to detail and accuracyAbility to multitask in a fast-paced dealership environmentConfident in learning dealership systems (Next Up, CRM, A2Z)Professional, friendly, and proactive demeanorStrong observational awarenessAbility to support both independently and as part of a teamWork Environment & Physical RequirementsMust be able to stand and move throughout the showroom for long periods.Frequent interaction with customers and sales staff.Must be able to quickly observe both showroom and lot activity.Requires light physical activity related to deliveries and showroom upkeep.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.