Showroom Experience Lead

NELSON GMC LLC; Wagoner (OK); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, dental, vision

Supplemental Benefits: LT/ST Dis...

401(k) Option with company match

Gym Discounts

5 Day work week

Christmas Club savings plan

Paid Volunteer Time Off

Paid Time Off

Job summary

Nelson GMC in Wagoner, OK is seeking a Showroom Coordinator. Starting pay is $15/hour with a 5-day work week and a comprehensive benefits package including health, dental, vision, 401(k) match, gym discounts, and paid time off.

The role includes greeting guests, logging visits in Next Up and CRM, overseeing guest flow, training teammates, and assisting sales with deliveries and showroom upkeep.

Qualifications

• Strong customer-facing communication skills.
• High attention to detail and accuracy.
• Ability to multitask in a fast-paced dealership environment.
• Confident in learning dealership systems (Next Up, CRM, A2Z).

Responsibilities

• Greets each person as they come into the store using the Nelson Meet and Greet.
• Logs every guest into Next Up and CRM with name and visit reason.
• Oversees the Next Up operation for accuracy and guest flow.
• Trains new Client Advisors on Next Up system.
• Alerts Team Leads and GM when Next Up cannot operate due to ratio.
• Observes showroom for client advisor and guest needs.
• Watches lot for a client advisor to meet guests.
• Alerts maintenance for dealership needs.
• Acts as concierge to aid sales team when needed.
• Presents protection packages and Nelson Difference.
• Gains guest preferences during delivery.

Skills

Customer communication

Attention to detail

Multitask in fast-paced env

CRM systems familiarity

Tools

Next Up

CRM

A2Z

Job description

Nelson GMC in Wagoner, OK is seeking a Showroom Coordinator. Starting pay is $15/hour with a 5-day work week and a comprehensive benefits package including health, dental, vision, 401(k) match, gym discounts, and paid time off.

The role includes greeting guests, logging visits in Next Up and CRM, overseeing guest flow, training teammates, and assisting sales with deliveries and showroom upkeep.