Showroom Billing & Customer Care Specialist

Trumbull Industries, Inc.; Akron (OH); In loco; USD 32.000 - 44.000; Tempo pieno

Descrizione del lavoro

Trumbull Industries, Inc. is seeking a Billing Clerk to handle billing of sales tickets, process cash sales transactions, and assist customers in person or by phone at our Akron showroom.

The role requires 1–3 years of customer service experience, proficiency with Excel and Word, and strong organizational and communication skills. The position involves a variety of clerical tasks and daily coordination with internal staff.

Competenze

• Minimum 1–3 years of customer service experience, preferably in a business-to-business environment.
• Proficiency with PC (Excel & Word)
• Organized
• Effective interpersonal and communications skills
• Ability to maintain composure in challenging customer transactions

Mansioni

• Answer and forward all incoming phone calls; greet internal and external customers.
• Process cash sales orders (cash/checks/credit cards) and balance cash box.
• Complete billing of sales tickets.
• Coordinate warranty paperwork for vendors.
• File and alphabetize billing; fax/email proof of deliveries and invoices.
• Sort and distribute mail daily; collaborate with internal staff on projects.

Conoscenze

Customer service

Excel

Word

Organizational skills

Communication

Calculator

Strumenti

Calculator

Descrizione del lavoro

Trumbull Industries, Inc. is seeking a Billing Clerk to handle billing of sales tickets, process cash sales transactions, and assist customers in person or by phone at our Akron showroom.

The role requires 1–3 years of customer service experience, proficiency with Excel and Word, and strong organizational and communication skills. The position involves a variety of clerical tasks and daily coordination with internal staff.