Inside Sales Representative

Trumbull Industries; Erie (Erie County); Presencial; USD 38.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

401K with company match

Paid Time Off

Paid Holidays

Life/ADD Insurance and Short/Long Term

Professional Development & Tuition Re:

Descripción de la vacante

Trumbull Industries, Inc. is seeking an Inside Sales/Customer Service professional to support customers, ensure order accuracy, and build lasting relationships.

Experience in Kitchen/Bath/Plumbing products is a plus, with strong communication and organizational skills to manage orders and coordinate with warehousing and purchasing departments. The position emphasizes fast, accurate data entry, independent work, and the ability to multi-task in a team environment, supporting a broad range of

Formación

• Inside Sales/Customer Service experience preferably in Kitchen/Bath/Plumbing products.
• Strong interpersonal and relationship-building skills.
• PC proficiency using ERP and proprietary automated computer applications is desired.
• Strong organizational skills and attention to detail.
• Excellent math, verbal and written communication skills.
• Good follow up skills and persistence.
• Excellent phone presence.
• Willing and able to work independently and as part of a team.
• Ability to multi-task and prioritize work appropriately.
• Sense of urgency and decisiveness as appropriate.
• Reacts well under the pressure of a fast-paced environment and follow through on commitments.
• Fast and accurate data entry skills.

Responsabilidades

• Assist customers with inquiries regarding products and prices in a prompt friendly and accurate manner.
• Enter orders on the order entry, returns and issue credits
• Monitor purchase orders to check on status and back orders.
• Coordinate sales between customers or purchasing departments and coordinate shipping dates.
• Resolve customer problems; forward those issues to an appropriate buyer or supervisor.
• Provide technical sales information and vendor information to customers.
• Coordinate with warehouse personnel to complete an order in an expedient and efficient fashion.
• Perform other related duties as assigned by the supervisor.

Conocimientos

Interpersonal skills

Customer service

Multi-tasking

Communication skills

Phone presence

Teamwork

Data entry

Follow-up skills

Urgency and decisiveness

Herramientas

ERP software

Proprietary computer applications

Descripción del empleo

Trumbull Industries, Inc., is a full-line distributor of plumbing products. The main purpose of this position is to provide professional Inside Sales/Customer Service support to all customers to meet or exceed their expectations. This role includes ensuring order accuracy and

developing strong and lasting relationships. Kitchen sales / design experience beneficial.

Job Duties

• Assist customers with inquiries regarding products and prices in a prompt friendly and accurate manner.
• Enter orders on the order entry, returns and issue credits
• Monitor purchase orders to check on status and back orders.
• Coordinate sales between customers or purchasing departments and coordinate shipping dates.
• Resolve customer problems; forward those issues to an appropriate buyer or supervisor.
• Provide technical sales information and vendor information to customers.
• Coordinate with warehouse personnel to complete an order in an expedient and efficient fashion.
• Perform other related duties as assigned by the supervisor.

Qualifications

• Inside Sales/Customer Service experience preferably in Kitchen/Bath/Plumbing products.
• Candidate must possess strong interpersonal and relationship-building skills.
• PC proficiency using ERP and proprietary automated computer applications is desired.
• Strong organizational skills and attention to detail
• Excellent math, verbal and written communication skills
• Good follow up skills and persistence
• Excellent phone presence
• Willing and able to work independently and as part of a team
• Ability to multi-task and prioritize work appropriately
• Sense of urgency and decisiveness as appropriate
• Reacts well under the pressure of a fast-paced environment and follow through on commitments
• Fast and accurate data entry skills.

Total Rewards Information

We offer market-competitive compensation including base pay and bonus potential opportunities based on the achievement of Company goals. We offer employees paid time off to refresh and recharge. Our total rewards program is designed to enrich your life and work and includes the following benefits:

• Medical, dental, and vision insurance
• 401(K) with company match
• Paid Time Off
• Paid Holidays
• Company Paid Life/ADD Insurance and Short/Long Term Disability insurance.
• Professional Development: Training programs, Tuition Reimbursement, and growth opportunities.

Trumbull Industries is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.