Billing & Office Support Specialist

Automatic Data Processing, Inc.; Akron (OH); In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Automatic Data Processing, Inc. in Akron, OH seeks a billing clerk to manage sales ticket billing, cash transaction processing, and customer assistance in person or by phone. The role includes clerical duties and coordination of warranty paperwork for vendors, at our Akron showroom.

Responsibilities include answering calls, processing cash sales orders, balancing cash, filing, and coordinating proofs of deliveries. Strong communication and organizational skills are essential.

Competenze

• 1–3 years of customer service experience, preferably B2B.
• PC proficiency with Excel and Word; calculator and ability to learn new software.
• Organized with effective interpersonal and communication skills.
• Ability to maintain composure in challenging customer transactions.

Mansioni

• Answer and forward all incoming calls, greet internal and external customers.
• Process cash sales orders (cash/check/credit cards) and balance cash box.
• Complete billing of sales tickets.
• Coordinate warranty paperwork for vendors.
• File and alphabetize billing.
• Fax/Email proof of deliveries and invoices per customer request.
• Sort and distribute mail daily.
• Work with internal staff on various projects as needed.

Conoscenze

Customer service

Interpersonal skills

Communication

Organizational skills

Calm under pressure

Software learning

Strumenti

Excel

Word

Descrizione del lavoro

Automatic Data Processing, Inc. in Akron, OH seeks a billing clerk to manage sales ticket billing, cash transaction processing, and customer assistance in person or by phone. The role includes clerical duties and coordination of warranty paperwork for vendors, at our Akron showroom.

Responsibilities include answering calls, processing cash sales orders, balancing cash, filing, and coordinating proofs of deliveries. Strong communication and organizational skills are essential.