Plumbing Inside Sales & Customer Service Pro

Trumbull Industries, Inc.; Erie (Erie County); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

401(K) with company match

Paid Time Off

Paid Holidays

Life/ADD Insurance

Short/Long Term Disability

Professional Development: Training,Tu-

Tuition Reimbursement

Descripción de la vacante

Trumbull Industries, Inc. is a full-line distributor of plumbing products seeking an Inside Sales/Customer Service professional to support customers, ensure order accuracy, and build lasting relationships. Kitchen/bath product experience is beneficial and strong communication is essential.

The role emphasizes prompt inquiry responses, accurate order entry, and coordination with purchasing and warehouse teams to fulfill orders in a fast-paced environment.

Formación

• Inside Sales/Customer Service experience preferably in Kitchen/Bath/Plumbing products.
• Strong interpersonal and relationship-building skills.
• Proficiency with ERP and proprietary software applications.

Responsabilidades

• Assist customers with inquiries regarding products and prices in a prompt friendly and accurate manner.
• Enter orders on the order entry, returns and issue credits.
• Monitor purchase orders to check on status and back orders.
• Coordinate sales between customers or purchasing departments and coordinate shipping dates.
• Resolve customer problems; forward those issues to an appropriate buyer or supervisor.
• Provide technical sales information and vendor information to customers.
• Coordinate with warehouse personnel to complete an order in an expedient and efficient fashion.
• Perform other related duties as assigned by the supervisor.

Conocimientos

Inside Sales

Customer Service

Communication

Multitasking

Herramientas

ERP software

Proprietary applications

Descripción del empleo

Trumbull Industries, Inc. is a full-line distributor of plumbing products seeking an Inside Sales/Customer Service professional to support customers, ensure order accuracy, and build lasting relationships. Kitchen/bath product experience is beneficial and strong communication is essential.

The role emphasizes prompt inquiry responses, accurate order entry, and coordination with purchasing and warehouse teams to fulfill orders in a fast-paced environment.