Billing Clerk Office Assistant

ADP, Inc.; Akron (OH); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Automatic Data Processing, Inc. in Akron, OH seeks a billing clerk to manage sales ticket billing, cash transaction processing, and customer assistance in person or by phone. The role includes clerical duties and coordination of warranty paperwork for vendors, at our Akron showroom.

Responsibilities include answering calls, processing cash sales orders, balancing cash, filing, and coordinating proofs of deliveries. Strong communication and organizational skills are essential.

Qualifikationen

• 1–3 years of customer service experience, preferably B2B.
• PC proficiency with Excel and Word; calculator and ability to learn new software.
• Organized with effective interpersonal and communication skills.
• Ability to maintain composure in challenging customer transactions.

Aufgaben

• Answer and forward all incoming calls, greet internal and external customers.
• Process cash sales orders (cash/check/credit cards) and balance cash box.
• Complete billing of sales tickets.
• Coordinate warranty paperwork for vendors.
• File and alphabetize billing.
• Fax/Email proof of deliveries and invoices per customer request.
• Sort and distribute mail daily.
• Work with internal staff on various projects as needed.

Kenntnisse

Customer service

Interpersonal skills

Communication

Organizational skills

Calm under pressure

Software learning

Tools

Excel

Word

Jobbeschreibung

The primary responsibilityof this positionis billing of all sales tickets, processing and collection of all cash sales transactions, greet and assistinternal/external customers in a professional, friendly, courteous manner via telephone or in-person at our Akron, Ohio Showroom. This role will also be tasked with various clerical functions.

Responsibilities

Perform clerical duties, answer and forward all incoming phone calls, greet

internal and external customers

Process cash sales orders (cash/ checks/ credit cards) and balance cash box

Complete billing of sales tickets

Coordinate warranty paperwork for vendors

File and alphabetize billing

Fax/ Email proof of deliveries and proof of invoices per customer request

Sort and distribute mail daily

Work with internal staff on various projects as needed

Qualifications

Minimum 1-3 years of customer service experience, preferably in a business-to-

business environment

Proficiency with PC (Excel & Word), calculator and ability to learn new software

Organized

Effective interpersonal and communications skills

Ability to maintain composure in challenging customer transactions