Inside Sales Specialist – Plumbing & Kitchen Design

Automatic Data Processing, Inc.; Erie (Erie County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

401(K) with company match

Paid Time Off

Paid Holidays

Life Insurance

Disability Insurance

Tuition Reimbursement

Professional Development

Job summary

Trumbull Industries, Inc. is seeking an Inside Sales/Customer Service professional to support customers with product inquiries and pricing in a fast-paced plumbing products environment.

You will enter orders, monitor status, and coordinate shipping dates while building strong customer relationships. Ideal candidates have experience in kitchen/bath/plumbing sales, excellent communication, and the ability to multitask in a team setting.

Qualifications

• Inside Sales/Customer Service experience preferably in Kitchen/Bath/Plumbing products.
• Strong interpersonal and relationship-building skills.
• PC proficiency using ERP and proprietary applications.
• Strong organizational skills and attention to detail.
• Excellent math, verbal and written communication skills.
• Good follow up skills and persistence.
• Excellent phone presence and teamwork ability.

Responsibilities

• Assist customers with inquiries regarding products and prices promptly.
• Enter orders, process returns and issue credits accurately.
• Monitor purchase orders, check status and back orders.
• Coordinate sales between customers or purchasing departments and shipping dates.
• Resolve customer problems and forward issues to buyers or supervisors.
• Provide technical and vendor information to customers.
• Coordinate with warehouse staff to complete orders efficiently.
• Perform other related duties as assigned by the supervisor.

Skills

Inside Sales

Customer Service

Kitchen/Bath/Plumbing knowledge

ERP systems

Data entry

Phone etiquette

Communication skills

Multitasking

Organizational skills

Attention to detail

Tools

ERP software

Job description

Trumbull Industries, Inc. is seeking an Inside Sales/Customer Service professional to support customers with product inquiries and pricing in a fast-paced plumbing products environment.

You will enter orders, monitor status, and coordinate shipping dates while building strong customer relationships. Ideal candidates have experience in kitchen/bath/plumbing sales, excellent communication, and the ability to multitask in a team setting.