Shortage Control & Customer Experience Associate

Burlington Stores, Inc.; Lexington (KY); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Job summary

Burlington Stores, Inc. is seeking a Part-Time Shortage Control Associate in Lexington, KY. You will help maintain a secure store environment while delivering friendly customer service and assisting with shortage reduction programs.

The role emphasizes command presence, awareness of surroundings, and reporting suspicious activity to management, with opportunities to train associates and support leadership in theft prevention efforts.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and to visually monitor store environment.
• Maintain confidentiality is required.
• Excellent communication with customers and co-workers; strong leadership skills.

Responsibilities

• Monitor store entrances/exits and reduce opportunities for theft.
• Report theft incidents to the Manager on Duty.
• Greet every customer with a confident, friendly, and energetic demeanor.
• Train associates on shortage reduction programs.
• Partner with store leadership to maintain safety standards.

Skills

Customer service

Retail

Asset Protection

Loss Prevention

Operations

Communication

Leadership

Job description

Burlington Stores, Inc. is seeking a Part-Time Shortage Control Associate in Lexington, KY. You will help maintain a secure store environment while delivering friendly customer service and assisting with shortage reduction programs.

The role emphasizes command presence, awareness of surroundings, and reporting suspicious activity to management, with opportunities to train associates and support leadership in theft prevention efforts.