Loss Prevention & Customer Service Associate

Hunter Super Techs - TurnPoint

Downey (CA)

On-site

USD 22,000 - 26,000

Part time

3 days ago
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Benefits offered by this job

Associate discount
Health coverage
401(k) plan
Paid time off after 1 year
Paid holidays
Paid sick time

Job summary

Burlington Stores, Inc. seeks a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service. You will monitor entrances/exits, greet customers, and report suspicious activity to the Manager on Duty.

The role emphasizes knowledge of shortage reduction programs, teamwork with store leadership, and a professional appearance. Part-time opportunities with benefits may apply.

Qualifications

  • 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
  • Ability to stand and walk for extended periods of time and to visually monitor store environment.
  • Ability to maintain confidentiality is required.
  • Ability to review, analyze and comprehend business trends.
  • Excellent communication with customers and co-workers.
  • Excellent leadership skills that support fostering productive business relationships.
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.

Responsibilities

  • Monitor store entrances/exits and high-risk areas to reduce theft opportunities.
  • Greet every customer entering or exiting the store with a warm smile and confident demeanor.
  • Identify and report theft incidents and suspicious activity to the Manager on Duty.
  • Support training of associates on shortage reduction programs and processes.
  • Partner with store leadership to maintain security standards and safe operations.

Skills

Customer service
Communication
Leadership
Retail experience

Job description

Burlington Stores, Inc. seeks a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service. You will monitor entrances/exits, greet customers, and report suspicious activity to the Manager on Duty.

The role emphasizes knowledge of shortage reduction programs, teamwork with store leadership, and a professional appearance. Part-time opportunities with benefits may apply.

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