Shore Excursions Coordinator — Craft Cruise Experiences

MSC Cruises; Miami (FL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading cruise line company is seeking a Shore Excursions Coordinator to develop shore excursion programs for Caribbean and North American destinations. The role, based in Miami, requires effective communication with tour operators and handling logistics to ensure outstanding guest experiences. Candidates should have a Bachelor’s degree, 3 years of relevant experience, and strong organizational and communication skills. There may be up to 25% travel involved. Join a team that values diversity and commitment to guest satisfaction.

Qualifications

• Minimum of 3 years' experience in a cruise line tours department preferred.
• Ability to manage multiple projects while meeting deadlines.
• Availability to travel onboard ships and by flight.

Responsibilities

• Communicate with local tour operators about current tour programs.
• Maintain tours images directory in collaboration with Marketing.
• Review reports from ships weekly.

Skills

Effective communication skills

Organizational skills

Attention to detail

Team collaboration

Computer software proficiency

Knowledge of destinations

Education

Bachelor's degree in Tourism, Business, Hospitality

Tools

Outlook

Word

Excel

PowerPoint

Job description

A leading cruise line company is seeking a Shore Excursions Coordinator to develop shore excursion programs for Caribbean and North American destinations. The role, based in Miami, requires effective communication with tour operators and handling logistics to ensure outstanding guest experiences. Candidates should have a Bachelor’s degree, 3 years of relevant experience, and strong organizational and communication skills. There may be up to 25% travel involved. Join a team that values diversity and commitment to guest satisfaction.