Shop Manager

Jobtailor; Abilene (TX); On-site; USD 60,000 - 82,000; Full time

Job summary

U-Haul seeks an experienced Shop Manager to lead a rental equipment repair shop in Abilene, TX. You will direct 15+ repair staff, oversee preventive maintenance, and ensure repairs meet safety and quality standards.

You will manage parts inventory, vendor relations, and budgets while coordinating training through the JET and U-Haul programs. The role requires leadership, strong communication, and a focus on profitability and customer satisfaction.

Qualifications

• Must be able to safely operate a motor vehicle.
• Develop specialization of labor and use qualification matrix with shop staff.
• Familiar with warranty procedures and guidelines and be goal oriented.
• Ensure repairs stay within published repair limits or obtain authorizations from the U-Haul Technical Center before beginning repairs.
• Comply with all U-Haul programs, policies and procedures.

Responsibilities

• Direct preventive maintenance and repairs on U-Haul trucks and trailers.
• Direct shop personnel in a rental equipment repair shop of 15+ staff.
• Direct parts inventory management and establish min/max inventory levels.
• Hire, promote, train, and discipline shop personnel.
• Ensure equipment passes Safety Certification Inspection before rental.

Skills

Leadership

Communication

Team Management

Problem Solving

Goal Oriented

Safety Consciousness

Budget Management

Staff Training

Education

Safety Certification

Job description

• Work under the direction of the Marketing Company President
• Profitably direct shop personnel in a rental equipment repair shop normally consisting of 15+ repair shop personnel
• Direct preventive maintenance and repairs on U-Haul trucks and trailers
• Direct major preventive maintenance services on rotation truck fleets and standard preventive maintenance services on rotation and one-way truck fleets
• Direct repair of trailers, support rental items, and general rental items
• Direct parts-inventory management, including establishing minimum and maximum inventory levels
• Maintain ongoing educational training through the JET Program and other U-Haul training programs
• Perform truck and trailer repairs, including engine, transmission, drivetrain, and van body repairs, according to personnel capability and facility capacity
• Manage sublet vendors for specialized work such as collision damage
• Ensure U-Haul rental equipment passes Safety Certification Inspection before release into rental service
• Hire, promote, evaluate, train, and discipline shop personnel, up to and including termination

Requirements

• Must be able to safely operate a motor vehicle
• Understand the concept of productionizing and be able to implement it
• Develop specialization of labor and use qualification matrix with shop staff
• Be familiar with warranty procedures and guidelines and be goal oriented
• Must be familiar with U-Haul Product Standards
• Follow repair campaigns and special programs exactly; maintain quotas and/or goals
• Ensure that equipment repair is within published repair limits or obtain authorizations from the U-Haul Technical Center for repairs exceeding those limits before beginning repairs
• Ensure equipment is repaired economically and effectively and within established monthly repair budgets
• Ensure Company funds are promptly remitted to U-Haul International according to established policies
• Ensure quality and total serviceability of repaired products for customer satisfaction
• Must perform safety certifications to ensure quality of work completed
• Be familiar with U-Haul financial guidelines pertaining to profit and loss concepts, profit sharing and related matters
• Consult with the MCP and U-Haul Technical Center regarding Company policies, programs, and shop capability upgrades
• Comply with all U-Haul programs, policies and procedures
• Encourage participation in Ford and GMC training classes and the Joint Efforts in Training (JET) Program
• Must be 18 or older
• Ability to work around moving parts, machines, fumes, or chemicals with required protective clothing or gear
• Ability to remain stationary indoors and outdoors for long periods, traverse spaces, reposition to reach and use tools, and move a minimum of 50 lbs., assisted or unassisted

Core Competencies

Demonstrates expertise in managing rental equipment repair operations, including preventive maintenance, parts inventory management, and personnel training. Proficient in ensuring compliance with U-Haul product standards and safety certification inspections to maintain high-quality service and customer satisfaction.

Highest-signal resume keywords

• Preventive Maintenance Management
• Parts Inventory Management
• U-Haul Product Standards Familiarity
• Safety Certification Inspections
• Personnel Training and Development

ATS Optimization Keywords

Hard Skills

• Truck and Trailer Repairs
• Engine Repair
• Transmission Repair
• Drivetrain Repair
• Van Body Repair
• Warranty Procedures
• Productionizing Implementation
• Repair Campaigns Compliance
• Budget Management
• Quality Control

Soft Skills

• Goal Oriented
• Leadership
• Communication
• Team Management
• Problem Solving

Certifications & Qualifications

• Safety Certification

Industry Keywords

• U-Haul
• Rental Equipment
• Repair Shop Management
• Profit and Loss Concepts
• Joint Efforts in Training (JET) Program