Shop Leader & Team Builder (Co-Lead)

Potbelly Corporate; Chamblee (GA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit

401(k) company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth

Job summary

Potbelly Sandwich Works in Chamblee, GA, seeks an Assistant Manager to co-lead the shop, foster a positive team culture, and deliver great guest experiences. You’ll coach staff, drive schedules, and support daily operations in a fast-paced kitchen environment.

The role requires at least 2 years of management experience in food service or retail, strong communication, and a commitment to food safety. We offer competitive pay, benefits, and growth opportunities.

Qualifications

• Minimum 2 years of management experience in restaurant or retail preferred.
• Meet state Food Safety requirements and pass a Food Safety Certification.
• Friendly, customer-first mindset with strong communication and organization.

Responsibilities

• Train, coach and develop associates and shift leaders.
• Effectively schedule staff and maintain labor goals.
• Drive shop marketing and promotions to maximize sales.
• Ensure health and safety standards for food, cleanliness, and safety.
• Handle customer complaints and maintain deadlines during shifts.

Skills

Team leadership

Customer service

Communication

Problem solving

Multi-tasking

Scheduling

Food safety awareness

Microsoft Office

Tools

Microsoft Office

Job description

Potbelly Sandwich Works in Chamblee, GA, seeks an Assistant Manager to co-lead the shop, foster a positive team culture, and deliver great guest experiences. You’ll coach staff, drive schedules, and support daily operations in a fast-paced kitchen environment.

The role requires at least 2 years of management experience in food service or retail, strong communication, and a commitment to food safety. We offer competitive pay, benefits, and growth opportunities.