Shop GM: Lead Teams, Drive Growth & Great Vibes

Potbelly; Oklahoma City (OK); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Commuter Benefit Program

Employee Assistance Program

Discount Program

Job summary

Potbelly Sandwich Works is seeking a General Manager in Oklahoma City to lead daily shop operations and drive a high-energy, customer-first culture.

You will manage P&L, schedule staff, control costs, and engage with the local community to grow sales while ensuring food safety and exceptional guest experiences.

Competitive pay with annual raises, health benefits, 401(k) with match, and flexible work schedule are offered as part of our comprehensive package.

Qualifications

• GM with 2+ years in a restaurant/retail setting and P&L responsibility.
• Must pass Food Safety Certification within state guidelines.
• Strong written and verbal communication skills.
• Able to stand 8–9 hours and work ~45 hours per week.
• Excellent interpersonal and schedule management abilities.
• Ability to develop teams and manage conflict effectively.

Responsibilities

• Train, coach, and develop all shop team members.
• Interview, hire, and build a high-performing team.
• Develop and execute a shop marketing plan to drive sales.
• Schedule Associates and Shift Leaders to meet labor goals.
• Control costs, inventories, and P&L items for the shop.
• Ensure health, safety, and food safety standards compliance.
• Handle customer concerns and ensure quality guest experiences.
• Maintain deadlines and prioritize tasks during shifts.

Skills

GM experience

P&L responsibility

Team leadership

Customer focus

Strong communication

Problem solving

Scheduling

Open availability

Financial interpretation

Job description

Potbelly Sandwich Works is seeking a General Manager in Oklahoma City to lead daily shop operations and drive a high-energy, customer-first culture.

You will manage P&L, schedule staff, control costs, and engage with the local community to grow sales while ensuring food safety and exceptional guest experiences.

Competitive pay with annual raises, health benefits, 401(k) with match, and flexible work schedule are offered as part of our comprehensive package.