Shop Floor Production Lead

Rivian Automotive; Knightdale (NC); Presencial; USD 79.000 - 106.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Equity awards

Medical insurance

Descripción de la vacante

Rivian in North Carolina seeks a Service Production Supervisor to lead the service center’s daily operations, directing vehicle flow, coaching technicians, and ensuring seamless, high‑quality service. You’ll clear roadblocks, provide tools and information, and champion a culture of excellence and collaboration.

You will own the shop rhythm from intake to final check, prioritize work, coordinate with parts and advisors, monitor KPIs, uphold safety, and mentor teams across shifts to drive

Formación

• 5+ years of leadership experience in a high-volume automotive service environment.
• High School Diploma or GED preferred.
• Strong knowledge of lean manufacturing and workflow optimization.
• Proficiency with digital tools and diagnostic software.

Responsabilidades

• Lead and develop a technicians team, cultivating a high-performance culture built on collaboration, trust, and continuous learning.
• Own the daily shop rhythm, from intake to final check, maximizing throughput and efficiency.
• Coordinate with Parts, Service Advisors and other support teams to eliminate bottlenecks before they occur.
• Monitor KPIs, uphold safety standards, and actively mentor across shifts to improve performance.

Conocimientos

Leadership

Lean manufacturing

Communication

Team development

Educación

High School Diploma

Herramientas

DMS

Descripción del empleo

Rivian in North Carolina seeks a Service Production Supervisor to lead the service center’s daily operations, directing vehicle flow, coaching technicians, and ensuring seamless, high‑quality service. You’ll clear roadblocks, provide tools and information, and champion a culture of excellence and collaboration.

You will own the shop rhythm from intake to final check, prioritize work, coordinate with parts and advisors, monitor KPIs, uphold safety, and mentor teams across shifts to drive