Service Production Lead

Rivian Automotive; Woodbridge Township (NJ); On-site; USD 87,000 - 109,000; Full time

Benefits offered by this job

401(k) Plan

Equity awards

Comprehensive benefits (medical/dental

Job summary

Rivian seeks a Service Production Supervisor in New Jersey to lead the service center, directing daily shop flow and mentoring technicians to deliver high-quality work. You will optimize production pace, ensure parts and tools are ready, and coordinate with cross-functional teams to remove bottlenecks.

You will monitor KPIs, uphold safety and organization, and escalate complex issues while driving a culture of excellence and accountability.

Qualifications

• 5+ years of leadership in high-volume automotive service.
• High School Diploma, GED, or equivalency preferred.

Responsibilities

• Mentor, coach, and inspire technicians to cultivate a high-performance culture.
• Actively manage team performance with regular feedback and reviews.

Skills

Leadership

Technical acumen

Lean manufacturing

Digital tools

Communication skills

Education

High School Diploma

Tools

DMS (Dealership Management Systems)

Repair order tracking

Diagnostic software

Job description

Rivian seeks a Service Production Supervisor in New Jersey to lead the service center, directing daily shop flow and mentoring technicians to deliver high-quality work. You will optimize production pace, ensure parts and tools are ready, and coordinate with cross-functional teams to remove bottlenecks.

You will monitor KPIs, uphold safety and organization, and escalate complex issues while driving a culture of excellence and accountability.