Shoe Specialist & Customer Experience Champion

Colonial Group; Saugus (MA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

30% Associate Discount

Relaxed Dress Code

Dayforce Wallet pay

Transfer Locations

Education Assistance up to $7500/year

Employee Assistance Programs

Total Rewards program

Job summary

Famous Footwear in Massachusetts is seeking a Sales Associate who loves shoes and delivering memorable customer experiences. You will maintain in-store organization, process shipments, and ensure prices and inventory support a smooth shopping flow.

You’ll engage customers with energy, share product knowledge, and help shoppers find the perfect fit. As a team player, you’ll contribute to a welcoming environment, participate in training, and uphold store policies.

Qualifications

• Strong communication with customers and team members.
• Ability to build relationships and work within a store team.
• Knowledge of general retail practices and store operations.

Responsibilities

• Ace Retail Operations: manage pricing, shipments, fulfillment and inventory to keep the store organized and shoppable.
• Be a Famous Culture Influencer by delivering stellar customer engagement and top-notch experiences.
• Elevate to a goal-driven era: monitor performance and drive sales with clear, concise communication.
• Act with integrity by following company policies and seeking feedback to improve.
• Bring positive vibes: promote inclusivity and support teammates and training needs.
• Be a shoe-off: recommend styles and ensure customers leave with the right fit and Famous Feeling.

Skills

Communication

Teamwork

Retail Knowledge

Flexible Schedule

Education

High School Diploma/GED

Job description

Famous Footwear in Massachusetts is seeking a Sales Associate who loves shoes and delivering memorable customer experiences. You will maintain in-store organization, process shipments, and ensure prices and inventory support a smooth shopping flow.

You’ll engage customers with energy, share product knowledge, and help shoppers find the perfect fit. As a team player, you’ll contribute to a welcoming environment, participate in training, and uphold store policies.