Shoe Expert & Customer Experience Champion

Colonial Group; Stow (OH); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Shoe discounts

Relaxed dress code

Early pay (Dayforce Wallet)

Transfer locations

Career development

Employee assistance programs

Total rewards: PTO/Health/Retirement

Job summary

Famous Footwear is hiring a Sales Associate who loves shoes and delivering memorable customer experiences. You’ll help customers find the perfect fit, maintain a welcoming environment, and support daily operations with energy and teamwork.

You’ll champion our brand, stay informed about trends, and participate in store goals to drive sales while upholding our standards, policies, and inclusive culture.

Qualifications

• Ability to communicate positively with store associates at all levels.
• Demonstrates ability to build constructive and effective relationships within store.

Responsibilities

• Ace Retail Operations: ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in and the store runs smoothly.
• Be a Famous Culture Influencer: deliver stellar customer engagement and memorable experiences.
• Elevate to Your Goal-Crushing Era: review store performance and drive sales with urgency to achieve goals.
• Act with Integrity: adhere to company policies and seek feedback for improvement.
• Bring the Positive Vibes: foster inclusivity and support teammates with training and development when needed.
• Be a Shoe-off: recommend shoes to customers to ensure the perfect fit and Famous Feeling.

Education

High School Diploma/GED

Job description

Famous Footwear is hiring a Sales Associate who loves shoes and delivering memorable customer experiences. You’ll help customers find the perfect fit, maintain a welcoming environment, and support daily operations with energy and teamwork.

You’ll champion our brand, stay informed about trends, and participate in store goals to drive sales while upholding our standards, policies, and inclusive culture.