Shoe Sales & Customer Experience Specialist

Famous Footwear; Quincy (IA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Shoe discounts 30% across Caleres’ ret

Relaxed dress code

Dayforce Wallet pay access

Transfer within 850 store locations

Career development and learning

Employee assistance programs

Total Rewards: PTO, Health, Retirement

Job summary

Famous Footwear is seeking a Sales Associate to deliver a memorable shopping experience, help customers find the perfect fit, and contribute to a positive store culture.

You’ll handle daily tasks, support store operations, and share trend knowledge to engage customers while representing the Famous Footwear brand with integrity and enthusiasm. A friendly, team-oriented mindset is essential.

Qualifications

• Strong communication with store associates at all levels.
• Demonstrates an ability to communicate positively with store associates at all levels.
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours.

Responsibilities

• Maintain daily store operations and customer service to ensure a clean, organized and inviting shopping environment.
• Provide excellent customer engagement and help customers find the right shoe styles and brands.
• Collaborate with store team to achieve sales goals and share knowledge on trends and products.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Education

High School Diploma/GED

Job description

Famous Footwear is seeking a Sales Associate to deliver a memorable shopping experience, help customers find the perfect fit, and contribute to a positive store culture.

You’ll handle daily tasks, support store operations, and share trend knowledge to engage customers while representing the Famous Footwear brand with integrity and enthusiasm. A friendly, team-oriented mindset is essential.