Shoe Store Sales Leader - Inspire Customers & Grow Sales

Famous Footwear; Boston (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

30% employee discount

Relaxed dress code

Dayforce Wallet pay

Store transfer opportunities

Education assistance up to $7500/year

Employee assistance program

Job summary

Famous Footwear in Boston is seeking a Sales Lead who loves shoes and delivering exceptional customer experiences. You’ll coach teammates, drive daily sales, and manage store operations with a focus on accuracy and organization.

You’ll cultivate a positive, inclusive culture, mentor associates, and stay informed about trends to enhance customer interactions. A high school diploma and retail savvy are preferred for success in this role.

Qualifications

• Must have high school diploma or equivalent.
• Retail experience or management exposure is preferred.
• Ability to mentor and train associates in selling and operational processes.
• Demonstrates strong customer service and communication skills.

Responsibilities

• Inspire the team to deliver the Famous Footwear Customer Connection.
• Drive sales through coaching and attain store goals.
• Oversee store operations including opening/closing, pricing, and inventory management.
• Adhere to company policies and collaborate with partners to complete tasks.
• Promote a positive store culture and diverse, inclusive environment.
• Identify shoe options and recommend fits to customers for a great experience.

Skills

Customer service

Team leadership

Mentoring

Multi-tasking

Flexibility

Basic computer skills

Education

High School Diploma/GED

Job description

Famous Footwear in Boston is seeking a Sales Lead who loves shoes and delivering exceptional customer experiences. You’ll coach teammates, drive daily sales, and manage store operations with a focus on accuracy and organization.

You’ll cultivate a positive, inclusive culture, mentor associates, and stay informed about trends to enhance customer interactions. A high school diploma and retail savvy are preferred for success in this role.