Shoe Retail Specialist - Customer Experience & Growth

Famous Footwear; Mesa (AZ); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

30% associate discount across Caleres’

Dayforce Wallet for early pay

Transfer between 850+ store locations

Education assistance up to $7500 per年

Employee assistance programs

Job summary

Famous Footwear is seeking a motivated associate to support daily store operations and deliver exceptional customer service. You will help customers find the right footwear, process shipments, and maintain an appealing, well-organized sales floor.

Responsibilities include collaborating with teammates, meeting sales goals, and upholding store standards with integrity. This role offers opportunities for growth in a collaborative and inclusive environment with access to employee discounts and

Qualifications

• High School Diploma or GED required.
• Ability to build constructive relationships with store teammates and managers.
• Strong communication skills with customers and colleagues.
• Ability to exercise sound judgment and discretion with store operations and policies.
• Flexible schedule including holidays, nights, weekends, and extended hours.

Responsibilities

• Maintain daily store tasks: pricing, shipments, fulfillment and inventory to keep store running smoothly.
• Provide excellent customer engagement and help customers find the right styles and brands.
• Review store performance and drive sales with urgency to meet goals and deliver Famous Footwear experiences.
• Uphold company policies and procedures with integrity and openness to feedback for professional development.
• Foster a diverse, inclusive team environment and support training and development for teammates.

Skills

Customer service

Communication

Teamwork

Relationship building

Flexibility

Education

High School Diploma/GED

Job description

Famous Footwear is seeking a motivated associate to support daily store operations and deliver exceptional customer service. You will help customers find the right footwear, process shipments, and maintain an appealing, well-organized sales floor.

Responsibilities include collaborating with teammates, meeting sales goals, and upholding store standards with integrity. This role offers opportunities for growth in a collaborative and inclusive environment with access to employee discounts and