Shoe Retail Lead — Customer Experience Champion

Famous Footwear; Baraboo (WI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres/

Relaxed Dress Code

Dayforce Wallet pay

Transfer between 850 locations

Career development funds up to $7500/年

Employee Assistance Programs

PTO, Health, and Retirement

Job summary

Famous Footwear in the United States is seeking a Sales Lead who is passionate about creating the best shoe store experience for every customer. You will foster a welcoming environment, coach teammates, and execute store operations while staying informed about trends to share with the team and customers.

You love shoes and inspire customers to feel the Famous Feeling. You will lead by example, manage multiple tasks, mentor associates, and ensure everyone leaves with the perfect fit and

Qualifications

• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling: walk into the store ready to inspire teammates with integrity and drive, fostering a culture of caring and camaraderie.
• Elevate to Your Goal-Crushing Era: drive sales with purpose and determination to achieve goals. Every shoe sale counts.
• Ace Retail Operations: know the store inside out, handle opening/closing, keep it clean, organized, and easy to shop.
• Connect the Dots: adhere to company policies and leverage partners and resources to accomplish tasks.
• Be a Famous Culture Influencer: embody the Famous culture and power Customer Connection with attentive service.
• Bring the Positive Vibes: embrace diversity and maintain a proactive mindset, uplifting others.
• Be a Shoe-off: recommend styles to ensure customers leave with the perfect fit and Famous Feeling.

Skills

Retail management

Team leadership

Customer service

Multi-tasking

Flexibility

Mentoring

Education

High School Diploma/GED

Job description

Famous Footwear in the United States is seeking a Sales Lead who is passionate about creating the best shoe store experience for every customer. You will foster a welcoming environment, coach teammates, and execute store operations while staying informed about trends to share with the team and customers.

You love shoes and inspire customers to feel the Famous Feeling. You will lead by example, manage multiple tasks, mentor associates, and ensure everyone leaves with the perfect fit and