Shoe Store Lead: Inspire Sales & Customer Experience

Famous Footwear; Irwin (Westmoreland County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

30% Associate Discount across Caleres’

Dayforce Wallet payout access

Career development and education aid

Employee assistance program

Job summary

Famous Footwear is seeking a Sales Lead to create a welcoming in-store experience, drive team performance, and uphold brand standards. You’ll coach teammates, manage daily store operations, and ensure customers leave with the perfect fit and a connection to the Famous Feeling.

We value a high-energy, collaborative team player who stays current on trends and shares knowledge with customers and peers. This role emphasizes flexibility, leadership, and a passion for shoes.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling: foster caring and camaraderie while coaching selling behaviors.
• Elevate to your Goal-Crushing Era: drive sales and achieve goals; every shoe sale counts.
• Ace Retail Operations: manage store opening/closing, pricing, inventory, cleanliness, and layout.
• Connect the Dots: adhere to company policies and leverage resources to complete tasks.
• Be a Famous Culture Influencer: embody customer connection and top-notch service.
• Bring the Positive Vibes: promote diversity, inclusion, and a proactive mindset.
• You are shoe-obsessed: recommend shoes to customers ensuring perfect fit and experience.

Job description

Famous Footwear is seeking a Sales Lead to create a welcoming in-store experience, drive team performance, and uphold brand standards. You’ll coach teammates, manage daily store operations, and ensure customers leave with the perfect fit and a connection to the Famous Feeling.

We value a high-energy, collaborative team player who stays current on trends and shares knowledge with customers and peers. This role emphasizes flexibility, leadership, and a passion for shoes.