Ships Agency Operator – Dynamic Port Operations

Wilhelmsen Port Services; Mackay (ID); On-site; USD 49,000 - 63,000; Full time

Benefits offered by this job

5 days annual leave (additional)

Flexible work arrangements

Health and wellness program

Job summary

Wilhelmsen Port Services (Australia) Pty Ltd in Mackay, Queensland, is seeking a permanent full-time Ships Agency Operator. You will coordinate vessel operations from arrivals to berthing and departures, working with port stakeholders to ensure smooth calls.

You will work independently and as part of a cohesive team, stay informed on port activities and regulatory updates, and be prepared for out-of-hours and weekend work to deliver results.

Qualifications

• Customer service mindset with a focus on quality outcomes.
• Strong attention to detail in port-related coordination.
• Ability to work under pressure and manage multiple stakeholders.

Responsibilities

• Coordinate vessel operations from planning arrivals to berthing and departures with port stakeholders.
• Work independently and as part of a cohesive team, building strong relationships.
• Stay informed about port activities and regulatory updates to stay effective.
• Be prepared for out-of-hours and weekend work to ensure task completion.

Skills

Customer service

Coordination

Attention to detail

Computer skills

Teamwork

Job description

Wilhelmsen Port Services (Australia) Pty Ltd in Mackay, Queensland, is seeking a permanent full-time Ships Agency Operator. You will coordinate vessel operations from arrivals to berthing and departures, working with port stakeholders to ensure smooth calls.

You will work independently and as part of a cohesive team, stay informed on port activities and regulatory updates, and be prepared for out-of-hours and weekend work to deliver results.