Senior Ship Operations & Port Services Coordinator

COSCO SHIPPING (North America) Inc.; New Orleans (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

COSCO SHIPPING (North America) Inc. seeks a Ship Agent to coordinate vessel operations and ensure efficient port agency services under the supervision of Agency Department Managers.

The role supports vessel arrivals and departures, cargo operations, regulatory compliance, customer communication, and port disbursement activities while maintaining strong relationships with internal and external stakeholders. You will contribute to continuous service improvements and partner on projects that

Responsibilities

• Maintain professional relationships with federal, state, and local authorities, terminals, stevedores, principals, operators, and other parties involved in vessel operations.
• Maintain all required records and documentation within vessel/principal files and ensure timely updates in electronic operating systems.
• Monitor and distribute operational communications to relevant parties.
• Report directly to Agency Department Managers and escalated matters to executive leadership when necessary.
• Attend vessels upon arrival and departure, including periodic vessel visits while in port.
• Coordinate vessel arrivals, departures, clearance activities, docking, undocking, and shifting within ports.
• Coordinate labor requirements and supervise loading and discharge operations.
• Prepare vessel disbursement account estimates and review, verify, approve, and submit vendor invoices to the Accounting Department.
• Support vessels in minimizing port stay and expediting operations in a cost-effective manner.
• Assist vessels with PSC, ISPS, cargo hold, and condition inspections.
• Coordinate vessel repairs, bunkering, fresh water supply, lubricants, stores, provisions, charts, publications, and certification applications.
• Handle crew matters, including crew changes and shore visit arrangements.
• Deliver operational materials including cash to Master, vessel spare parts, mail, charts, and publications.
• Provide customers with port-related information including regulations, tariffs, weather conditions, vessel lineups, and emergency updates.

Job description

COSCO SHIPPING (North America) Inc. seeks a Ship Agent to coordinate vessel operations and ensure efficient port agency services under the supervision of Agency Department Managers.

The role supports vessel arrivals and departures, cargo operations, regulatory compliance, customer communication, and port disbursement activities while maintaining strong relationships with internal and external stakeholders. You will contribute to continuous service improvements and partner on projects that