Shipping & Returns Specialist — Flexible Hours & Perks

Staples, Inc.; Chesterfield Charter Township (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Medical coverage for full-time

Career development

Paid time off

Job summary

Staples, Inc. in the United States is seeking Shipping Associates to help customers with shipping needs and unpackaged returns in-store. You will be part of a fun, team-oriented retail culture with training provided and immediate hiring.

Roles involve in-person interviews soon after applying, flexible part-time or full-time hours, and a strong emphasis on customer service and problem solving in a fast-paced setting.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Ability to work collaboratively in a fast-paced retail environment.
• Demonstrated honesty and integrity in handling customer information.

Responsibilities

• Perform all shipping and unpackaged returns activities with customer engagement.
• Assist customers with shipping options and pickups for 3rd party carriers.
• Provide strong customer service for returns and shipping tasks.
• Identify customer needs and explain available shipping options.
• Maintain the shipping area for efficient processing and storage.
• Ensure supplies for shipping and returns are stocked.
• Provide a welcoming environment and assist with additional selling when appropriate.
• Be flexible with duties such as online pickups or cleaning as assigned.

Skills

Customer service

Communication

Detail oriented

Multi-tasking

Team collaboration

Conflict resolution

Honesty and integrity

Job description

Staples, Inc. in the United States is seeking Shipping Associates to help customers with shipping needs and unpackaged returns in-store. You will be part of a fun, team-oriented retail culture with training provided and immediate hiring.

Roles involve in-person interviews soon after applying, flexible part-time or full-time hours, and a strong emphasis on customer service and problem solving in a fast-paced setting.