Shipping & Returns Specialist — Flexible Hours

Staples; Union City (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Associate discounts

401(k) with company match

Health benefits for full-time

Discounts across retailers

Career development program

Job summary

Staples in-store Shipping Associates provide exceptional customer service while helping customers with shipping needs and unpackaged returns in a retail setting. The role emphasizes teamwork, flexibility, and a positive, fast-paced environment.

You will engage customers, explain shipping options, and keep the shipping area organized, ensuring supplies are stocked and ready for daily operations. Staples offers a range of benefits and a supportive team culture.

Qualifications

• Able to work a flexible schedule based on store needs.
• Must engage with customers and understand their needs to drive sales.
• Ability to lift/push/move materials up to the 100-pound range.

Responsibilities

• Conduct Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers.
• Provide strong customer service, whether it’s an Amazon return, shipping a package via UPS or another related service.
• Engage with customers to identify shipping needs and explain options.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies needed to process Ship and Returns are in stock.
• Provide exceptional customer service to create a positive, inviting environment.

Skills

Customer engagement

Lifting up to 100 lbs

Multi-tasking

Attention to detail

Team collaboration

Honesty and integrity

Job description

Staples in-store Shipping Associates provide exceptional customer service while helping customers with shipping needs and unpackaged returns in a retail setting. The role emphasizes teamwork, flexibility, and a positive, fast-paced environment.

You will engage customers, explain shipping options, and keep the shipping area organized, ensuring supplies are stocked and ready for daily operations. Staples offers a range of benefits and a supportive team culture.