Shipping & Returns Associate — Flexible Hours & Perks

Staples; New Jersey; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development

Associate discounts

401(k) plan

Medical/dental/vision

Job summary

Staples is hiring a Shipping Associate in a retail store to deliver exceptional customer service while assisting with shipping and unpackaged returns. You’ll engage customers, explain shipping options, and keep the shipping area organized and stocked.

In this role you’ll contribute to a fast-paced, team-oriented environment with opportunities for growth. The position offers flexible hours (part-time or full-time) and benefits; you will be part of a supportive retail team focused on meeting

Qualifications

• Must engage with customers and understand their needs to drive additional sales.
• Able to lift/push/move materials up to 100 pounds.
• Demonstrates strong attention to detail and organization.
• Works well in a fast-paced, collaborative retail environment.

Responsibilities

• Conduct Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers.
• Provide strong customer service during returns and shipping with UPS and related services.
• Identify customer needs for shipping and explain different options.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies needed for shipping and returns are stocked.
• Offer exceptional service to create a positive store environment.
• Present solutions using basic selling skills.
• Be flexible with duties (online pick-ups, cleaning, etc.).

Skills

Customer service

Upselling

Heavy lifting

Detail oriented

Teamwork

Conflict resolution

Integrity

Flexible schedule

Job description

Staples is hiring a Shipping Associate in a retail store to deliver exceptional customer service while assisting with shipping and unpackaged returns. You’ll engage customers, explain shipping options, and keep the shipping area organized and stocked.

In this role you’ll contribute to a fast-paced, team-oriented environment with opportunities for growth. The position offers flexible hours (part-time or full-time) and benefits; you will be part of a supportive retail team focused on meeting