Shipping & Returns Specialist — Flexible Hours

Staples; Shelton (CT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Employee discounts

401(k) match

Dental & Vision

Paid time off

Job summary

Staples is hiring Shipping Associates in a fast-paced retail environment in Shelton, CT. The role emphasizes exceptional customer service, handling shipping and unpackaged returns, and assisting customers with various shipping options.

Training is provided, and interview opportunities may be scheduled quickly. Perks include flexible hours, paid time off, weekly pay, associate discounts, 401(k) with match, dental/vision, and more.

Qualifications

• Customer-focused shipping and unpackaged returns duties.
• Engage customers and present shipping options.
• Maintain shipping area and stock supplies.

Responsibilities

• Full-Serve Shipping and Unpackaged Returns activities with customer engagement and preparing packages for pick-up for 3rd party carriers.
• Provide strong customer service for Amazon returns or packages shipped via UPS or other carriers.
• Identify customer needs for shipping and explain different options.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies required to process Ship and Returns are in stock.
• Offer exceptional customer service to create a positive environment.
• Use basic selling skills to engage and present solutions.
• Be flexible on responsibilities (online pick-ups, cleaning, other duties).

Skills

Customer service

Flexible schedule

Lift 100 lbs

Attention to detail

Multi-tasking

Teamwork

Conflict resolution

Integrity

Sales awareness

Job description

Staples is hiring Shipping Associates in a fast-paced retail environment in Shelton, CT. The role emphasizes exceptional customer service, handling shipping and unpackaged returns, and assisting customers with various shipping options.

Training is provided, and interview opportunities may be scheduled quickly. Perks include flexible hours, paid time off, weekly pay, associate discounts, 401(k) with match, dental/vision, and more.