Flexible Shipping & Returns Specialist

Staples, Inc.; Shelton (CT); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Flexible part-time hours

Full-time opportunities

Associate discounts on in-store and on

In-store and online merchandise

Discounts at hundreds of retailers, …

401(k) plan with company match

Dental and vision insurance, full-time

Career development program

Weekly pay

Résumé du poste

Staples, Inc. is hiring Shipping Associates to provide outstanding customer service in our Shelton, CT store. You'll handle full-serve shipping and unpackaged returns, engage with customers, and prepare packages for carriers with accuracy.

Training is provided, and hiring is immediate. Role offers flexible part-time or full-time hours, with benefits eligibility and opportunities for career development. You’ll work in a fast-paced retail environment focused on customer satisfaction and

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Must engage with customers and understand their needs to drive additional sales.
• Ability to lift/push/move materials up to the 100-pound range.
• Strong attention to detail, organization, multi-tasking and prioritization.
• Ability to collaborate in a high-paced, sometimes stressful environment.

Responsabilités

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service for Amazon returns, shipping via UPS or related services
• Engage in and identify customer needs for shipping and explain different shipping options
• Maintain the Shipping area for efficient processing and storage of packages
• Ensure supplies required to process Ship and Returns are in stock
• Provide exceptional customer service to create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Connaissances

Customer engagement

Sales aptitude

Multitasking

Attention to detail

Team collaboration

Conflict management

Integrity

Physical stamina

Description du poste

Staples, Inc. is hiring Shipping Associates to provide outstanding customer service in our Shelton, CT store. You'll handle full-serve shipping and unpackaged returns, engage with customers, and prepare packages for carriers with accuracy.

Training is provided, and hiring is immediate. Role offers flexible part-time or full-time hours, with benefits eligibility and opportunities for career development. You’ll work in a fast-paced retail environment focused on customer satisfaction and