Shipping/Receiving Coordinator

White Lodging Services, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day 1 insurance

Vacation/PTO with rollover

Parental leave

Wellness tools

Referral bonuses

401(k)

Healthcare concierge

Leadership development

Tuition reimbursement

Staff discounts

Job summary

White Lodging Services, Inc. is seeking a Shipping/Receiving Clerk to handle all hotel deliveries and requisitions, ensuring packages reach the right teams efficiently.

You will maintain logs, ship items via multiple carriers, secure the receiving area, and sort mail while upholding guest and hotel data confidentiality. Prioritizes organization, teamwork, and customer service to support hotel operations.

Qualifications

• High school diploma or GED required.
• 1 year of experience preferred.
• Strong organizational and accuracy skills.
• Guest-focused customer service mindset.

Responsibilities

• Receive all incoming deliveries to the hotel.
• Maintain logs for shipping/receiving transactions.
• Ship outgoing mail and packages with various carriers.
• Secure the receiving room and contents.
• Direct deliveries to appropriate areas.
• Deliver, pick up and sort mail efficiently.
• Record all packages received and shipped.
• Keep the office clean and organized.
• Ensure confidentiality of guest/hotel information.

Skills

Organizational skills

Customer service

Problem solving

Teamwork

Computer/phone use

Attention to detail

Education

HS Diploma or GED

Tools

Computer

Phone

Hand cart

Pallet jack

Flatbed cart

Packing tools

Job description

Description

Summary

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

The Shipping/Receiving Clerk assists in handling all incoming deliveries and filling hotel shipment requisitions, ensuring packages are shipped and distributed to the appropriate party.

Responsibilities

What You’ll Do

• Receive all incoming deliveries to the hotel.
• Maintain accurate logs and records for all shipping and receiving transactions.
• Ship outgoing mail and packages through various carriers.
• Secure the receiving room and its contents to ensure safekeeping.
• Direct deliveries outside the receiving jurisdiction to the appropriate areas.
• Deliver, pick up, and sort mail efficiently.
• Record all packages and parcels received and shipped.
• Keep the office clean and organized at all times.
• Ensure confidentiality and security of guest and hotel information.
• Perform other duties as assigned.

What You’ll Bring

• High level of organization and attention to detail.
• Guest-focused mindset with strong customer service skills.
• Ability to use good judgment and problem-solving skills.
• Team-oriented attitude, strong cooperation, and reliability.
• Ability to operate a computer, phone, hand cart, pallet jack, flatbed cart, packing tools, and related equipment.
• HS Diploma or GED required.
• At least 1 year of work experience preferred.

Other information

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Paid Parental Leave
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities