Houseperson

White Lodging; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance (Day

Life Insurance

Paid Parental Leave

DailyPay option

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Referral bonuses

Leadership development and tuition

Discounts on hotel rooms and dining

Growth across multiple hotels

Job summary

White Lodging is hiring a Houseperson to support housekeeping by ensuring resources are available for staff and assisting with daily tasks. The role focuses on delivering exceptional guest service, maintaining cleanliness, and supporting various hotel areas including lobby, restrooms, pool, and fitness center.

The successful candidate will uphold high standards, work well in a team, and follow safety and training guidelines.

Qualifications

• Passion for delivering guest service and maintaining high cleanliness standards.
• Ability to take initiative, work independently and in a team.
• Good judgment and problem-solving abilities.
• Completion of required training and certifications sign-off.
• Physical ability to lift up to 10 lbs regularly and up to 25 lbs occasionally.

Responsibilities

• Deliver high quality service to guests and exceed expectations.
• Restock linen closets and supply rooms with clean linens and materials.
• Strip rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and common areas.
• Maintain a pristine lobby and clean glass surfaces; restrooms stocked and clean.
• Keep pool area tidy and replenish supplies; manage trash.
• Clean and organize exercise room, wipe equipment and mirrors.
• Perform additional housekeeping tasks as assigned.

Skills

Guest service passion

Initiative

Team player

Problem solving

Training completion

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Houseperson, you’ll play a vital role in supporting the housekeeping associates by ensuring they have the resources they need each day and performing other projects as needed.

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Houseperson, you’ll play a vital role in supporting the housekeeping associates by ensuring they have the resources they need each day and performing other projects as needed.

Responsibilities:

What You’ll Do

• Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
• Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
• Assist with stripping guest rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and other common areas.
• Maintain a pristine lobby: clean the registration desk, remove fingerprints from glass doors, and vacuum floors.
• Clean and maintain public restrooms, replenishing supplies as necessary.
• Keep the pool area tidy by replenishing supplies, emptying trash, cleaning tables and doors, and checking spa water and bromine levels.
• Clean and organize the exercise room, wiping equipment, mirrors, and glass doors while ensuring trash is removed.
• Perform additional duties as assigned to support the housekeeping team.

What You’ll Bring

• A passion for delivering excellent guest service and maintaining high standards of cleanliness.
• Initiative, self-motivation, and a positive, team-oriented attitude.
• Sound judgment and problem-solving skills.
• Completion of required training and certification sign-off.
• Physical ability to lift, carry, or move up to 10 lbs. regularly and up to 25 lbs. occasionally, and stand or move for extended periods.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.