Shipping & HR Records Coordinator II

Kaiser Permanente; Pleasanton (CA); On-site; USD 40,000 - 48,000; Full time

Job summary

Kaiser Permanente is seeking a mail clerk to support routine information requests, manage mail and document handling, and assist with shipping and records processing. The role requires attention to detail and adherence to privacy guidelines within a healthcare setting.

The position involves collaborating with team members, following detailed instructions, and learning to batch, index, and distribute documents while maintaining organized records for departmental workflows.

Qualifications

• High School Diploma or GED with 1 year in a corporate office OR 2 years in a corporate office.
• Experience with mail distribution, sorting, and document handling is preferred.
• Familiarity with information distribution guidelines and HIPAA-like data privacy is a plus.

Responsibilities

• Collaborate with team to obtain and share basic information and address routine tasks.
• Follow detailed daily instructions to complete tasks with supervision; escalate complex issues.
• Sort, batch, and index incoming mail, process documents, and manage filing and copying as needed.
• Assist in shipping and mailing activities, ensuring accuracy and timeliness.

Skills

Ambiguity management

Attention to detail

Communication

Teamwork

Problem solving

Time management

Organizational skills

Data privacy

Health care industry knowledge

Education

High school diploma

Tools

Mail systems

Record keeping software

Job description

Kaiser Permanente is seeking a mail clerk to support routine information requests, manage mail and document handling, and assist with shipping and records processing. The role requires attention to detail and adherence to privacy guidelines within a healthcare setting.

The position involves collaborating with team members, following detailed instructions, and learning to batch, index, and distribute documents while maintaining organized records for departmental workflows.