Medical Records Clk III

Kaiser Permanente; San Diego (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Kaiser Permanente in California seeks a Medical Records Clerk to review and process chart documentation, ensuring compliance with Joint Commission and Title 22 rules, and supporting timely record retrieval. You will handle authorizations, release of information, and coordinate with internal teams while upholding privacy and accuracy in a busy health information setting.

This full‑time onsite role at Zion Medical Center offers varied hours, competitive pay, and collaboration with a dedicated

Qualifications

• One (1) year of medical records office experience or medical records training or acute hospital setting experience.
• Database, CRT, PC experience.
• Formal training in basic medical record science.
• Knowledge of Medical Terminology.
• Knowledge of JCAHO & Title 22 requirements for acute hospital setting.

Responsibilities

• Upholds KP's Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
• Reviews record requests from outside providers, agencies, schools, and attorneys.
• Verifies proper authorizations are obtained in compliance with all regulations.
• Orders medical records, obtains missing authorization, and verifies information in the record.
• Receives routine telephone inquiries and routes to the appropriate department.
• Determines urgency of requests and appropriate procedures to facilitate requests.
• Obtains necessary authorization to release information.
• Prepares patient charts by ordering, verifying contents, and handling copying.

Skills

Medical terminology

Data entry

Communication skills

Tools

Medical records software

Database management

Job description

Job SummaryUnder general supervision and in accordance w/ established policies and procedures, reviews charts for deficiencies in documentation required by Joint Commission, Title 22, Bylaws, & hospital policies. Monitors physician chart completion timeliness and performs a variety of clerical duties related to the processing of medical records.

Essential ResponsibilitiesThis description is for recruitment posting purposes only. It has not received full HR review and approval.

• Upholds KPs Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
• Reviews record requests received from outside providers, agencies, schools, and attorneys.
• Verifies that proper authorizations are obtained in compliance w/ all State and Federal regulations, laws, and guidelines.
• Orders medical records, obtains missing authorization, and verifies that appropriate information is in the record.
• Receives routine telephone inquiries and either assists the caller/requester or routes to the appropriate department.
• Determines urgency of request and appropriate procedure to facilitate requests.
• Obtains necessary authorization to release information.
• Prepares patient charts by ordering the chart, verifying that all information is present, reviewing information for protected health information, then copying chart or passing it to in house copy service.
• Requests are logged in/out in computer system for tracking & disclosure accounting.
• Establishes and maintains courteous, cooperative relations when interacting w/ other personnel and the public.
• KP Service Standards: Follows LMPs ABCs:
• Takes Initiative: Positive first impression, ask how you can help, and give information.
• Take Responsibility: Solve problems, resolve conflict, assume ownership.
• Take Care: Protect confidentiality, show respect, value differences, and show empathy.
• Take Pride: Neat work area, low noise, be professional, support your team and KP.
• Performs other duties as assigned.

Job SummaryUnder general supervision and in accordance w/ established policies and procedures, reviews charts for deficiencies in documentation required by Joint Commission, Title 22, Bylaws, & hospital policies. Monitors physician chart completion timeliness and performs a variety of clerical duties related to the processing of medical records.

Essential ResponsibilitiesThis description is for recruitment posting purposes only. It has not received full HR review and approval.

• Upholds KPs Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
• Reviews record requests received from outside providers, agencies, schools, and attorneys.
• Verifies that proper authorizations are obtained in compliance w/ all State and Federal regulations, laws, and guidelines.
• Orders medical records, obtains missing authorization, and verifies that appropriate information is in the record.
• Receives routine telephone inquiries and either assists the caller/requester or routes to the appropriate department.
• Determines urgency of request and appropriate procedure to facilitate requests.
• Obtains necessary authorization to release information.
• Prepares patient charts by ordering the chart, verifying that all information is present, reviewing information for protected health information, then copying chart or passing it to in house copy service.
• Requests are logged in/out in computer system for tracking & disclosure accounting.
• Establishes and maintains courteous, cooperative relations when interacting w/ other personnel and the public.
• KP Service Standards: Follows LMPs ABCs:
• Takes Initiative: Positive first impression, ask how you can help, and give information.
• Take Responsibility: Solve problems, resolve conflict, assume ownership.
• Take Care: Protect confidentiality, show respect, value differences, and show empathy.
• Take Pride: Neat work area, low noise, be professional, support your team and KP.
• Performs other duties as assigned.

Experience

Basic Qualifications:

• One (1) year of medical records office experience or medical records training or acute hospital setting experience.
• Database, CRT, PC experience.
• Formal training in basic medical record science.
• Knowledge of Medical Terminology.
• Knowledge of JCAHO & Title 22 requirements for acute hospital setting.

Education

• N/A

License, Certification, Registration

• N/A

Additional Requirements

Preferred Qualifications

• N/A

Notes

• This is a varied hours/varied schedule/varied locations position.

Primary Location: California,San Diego,Zion Medical Center

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun

Working Hours Start: 08:30 AM

Working Hours End: 05:00 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: B09|OPEIU|Local 30

Job Level: Individual Contributor

Department: ZION MEDICAL CENTER - Health Info Mgmt Services - 0801

Pay Range: $28.54 - $33.36 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 75 % of the Time

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.