Healthcare Data & Scheduling Specialist

Kaiser Permanente; San Diego, Northern (CA, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Kaiser Permanente Internal Medicine is seeking an organized clerk to support data entry, reporting, and patient scheduling across clinics. You will maintain electronic patient databases and assist clinicians, care coordinators, and RN staff with screening and data review.

Responsibilities include data entry from questionnaires and labs, generating scheduled reports, sending patient letters, and coordinating communications and chart requests in a busy outpatient setting.

Qualifications

• Medical Terminology or equivalent experience required.
• Good oral and written communication skills.
• Experience with PC and/or MAC compatible computer required.
• Experience with OPAS, KPDS, LMS and REMIS required.
• Multi-line telephone experience required.

Responsibilities

• Perform data entry from patient questionnaires, laboratory reports, messages, provider visit forms and other sources.
• Conduct data searches and generate reports according to established schedule and procedures.
• Print and mail letters and information packets to patients.
• Make follow-up telephone calls to patients regarding return of questionnaires, completion of lab testing and scheduling of appointments recommended by the patients provider, Care Coordinator or Care Manager.
• Answer patient telephone calls and triage to appropriate Provider, Care Coordinator or Care Manager.
• Call in Pharmacy Refills as assigned.
• Retrieve lab results from RMS and enter into department based computer tracking systems.
• Maintain pre-established inventory levels of computer, office and medical supplies at designated care locations.
• Execute changes in patient data fields in the computer program per instruction of the Provider, RN Care Coordinator or Case Manager.
• Generate statistical reports as requested by department administrator.
• Review algorithm based computer screening decisions and adjust as indicated prior to final approval by licensed personnel.
• Order charts from Medical Records as needed or requested by Provider.
• Performs other duties as required.

Skills

Medical Terminology

Communication skills

Multi-line telephone

PC/MAC computer experience

OPAS KPDS LMS REMIS

Tools

OPAS

KPDS

LMS

REMIS

Job description

Kaiser Permanente Internal Medicine is seeking an organized clerk to support data entry, reporting, and patient scheduling across clinics. You will maintain electronic patient databases and assist clinicians, care coordinators, and RN staff with screening and data review.

Responsibilities include data entry from questionnaires and labs, generating scheduled reports, sending patient letters, and coordinating communications and chart requests in a busy outpatient setting.