Mailroom Clerk

Icon Consultants; Washington; On-site; USD 26,000 - 29,000; Full time

Job summary

Icon Consultants seeks a dependable Mailroom Clerk to support daily mailroom, printing, document management, and clerical operations onsite in Bothell, WA. The role involves processing mail, handling confidential documents, data entry, and coordinating departmental workflows with accuracy.

Responsibilities include organizing mail, printing, filing, packaging outgoing items, and maintaining supplies. A high school diploma and up to two years of clerical experience are preferred; must work onsite

Qualifications

• High school diploma or equivalent required.
• Up to two years of clerical, administrative, mailroom, printing, or related experience preferred.
• Experience using a PC in a Windows environment.
• Proficiency with Microsoft Word.

Responsibilities

• Sort, date-stamp, and distribute incoming mail, faxes, packages, and departmental documents within established timeframes.
• Print, scan, copy, fold, mail, and file documents accurately and efficiently.
• Prepare outgoing mailings and packages for shipment.
• Maintain printers, printing areas, and mailroom supplies.
• Organize, upload, and maintain departmental documents using multiple applications.
• Perform accurate and timely data entry into departmental systems.
• Monitor shared email inboxes and assign incoming work according to procedures.
• Create binders and other printed materials as requested.
• Order office supplies, equipment, security access, and new-hire materials.
• Create help desk tickets and coordinate facilities-related requests.
• Answer department telephone calls and direct inquiries appropriately.
• Contact members and providers regarding outreach materials when required.
• Compile and post departmental scorecards.
• Assist with basic reporting and clerical support needs.
• Maintain confidentiality and HIPAA compliance.

Skills

Attention to detail

Verbal and written communication

Dependable attendance

Work onsite

Windows PC familiarity

Microsoft Word proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Windows OS

Job description

Job Description

Job Description

Mailroom Clerk

Key Details

• Location: Bothell, WA 98021
• Duration: 6-month contract with potential extension or conversion
• Schedule: Monday–Friday, 8:00 AM–4:00 PM Pacific Time
• Hours: 40 hours per week; no overtime expected
• Work Arrangement: Onsite
• Compensation: $18.90–$21.00 per hour
• Employment Type: W2 (not open to C2C, 1099, or visa sponsorship)

Role Overview

Our client is seeking a dependable and detail-oriented professional to support daily mailroom, printing, document-management, and clerical operations. This position is responsible for processing incoming and outgoing materials, maintaining accurate records, supporting department workflows, and ensuring documents are handled efficiently and confidentially. The role requires flexibility, accuracy, strong organizational skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.

Responsibilities

• Sort, date-stamp, and distribute incoming mail, faxes, packages, and departmental documents within established timeframes.
• Print, scan, copy, fold, mail, and file documents accurately and efficiently.
• Prepare outgoing mailings and packages for shipment.
• Maintain printers, printing areas, and mailroom supplies.
• Organize, upload, and maintain departmental documents using multiple applications.
• Perform accurate and timely data entry into departmental systems.
• Monitor shared email inboxes and assign incoming work based on established procedures.
• Create binders and other printed materials as requested.
• Order office supplies, equipment, security access, and new-hire materials when assigned.
• Create help desk tickets and coordinate facilities-related requests.
• Answer department telephone calls and direct inquiries appropriately.
• Contact members and providers regarding outreach materials when required.
• Compile and post departmental scorecards.
• Assist with basic reporting and clerical support needs.
• Maintain confidentiality and comply with HIPAA requirements.
• Build positive working relationships with coworkers, clients, members, providers, and customers.
• Adapt to changing priorities, procedures, and departmental needs.

Qualifications

• High school diploma or equivalent.
• Up to two years of clerical, administrative, mailroom, printing, or related experience.
• Experience using a PC in a Windows environment.
• Proficiency with Microsoft Word.
• Strong verbal and written communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work onsite during the assigned schedule.
• Dependable attendance and ability to manage assigned tasks within established deadlines.

Preferred Qualifications

• Previous mailroom or high-volume printing experience.
• Filing and document-management experience.
• Customer service experience.
• Experience with data entry, shared email inboxes, or multiple administrative applications.
• Familiarity with healthcare, insurance, or HIPAA-regulated environments.