Shipboard Assistant Hotel Manager

American Cruise Lines; Florence (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with match

Travel covered by employer

Room and board included

Job summary

A leading cruise operator based in the United States is seeking an Assistant Hotel Manager for its shipboard team. This role requires supervising the hotel management team to ensure exceptional service and guest satisfaction. Candidates should have a bachelor's degree in hospitality management and at least three years of management experience in a hotel, resort, or cruise ship environment. The position offers a full-time schedule onboard, with competitive compensation and benefits, including health and retirement plans.

Qualifications

• Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
• Proficiency in Microsoft Office applications required.
• US Coast Guard regulated pre-employment drug test and TWIC required.

Responsibilities

• Assist Hotel Manager to manage the Hotel Department.
• Supervise the Housekeeping Manager and Guest Service Coordinator.
• Ensure service excellence and superior guest satisfaction.

Skills

Leadership

Organizational skills

Communication skills

Customer service

Education

Bachelor’s degree in hospitality management

Business degree with management experience

Tools

Microsoft Office Suite

Job description

A leading cruise operator based in the United States is seeking an Assistant Hotel Manager for its shipboard team. This role requires supervising the hotel management team to ensure exceptional service and guest satisfaction. Candidates should have a bachelor's degree in hospitality management and at least three years of management experience in a hotel, resort, or cruise ship environment. The position offers a full-time schedule onboard, with competitive compensation and benefits, including health and retirement plans.