Shipboard Excursions Director

American Cruise Lines; Mississippi; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with match

Travel, room and board, uniforms and培训

Job summary

American Cruise Lines, the largest USA flag cruise line, seeks an Excursions Director to lead shore excursions and transfers on our shipboard team for the 2026 season.

You will oversee vendor communications, inventory, and guest experiences, serving as a brand ambassador and coordinating with the Home Office. Demand is high, with long hours and active guest interaction across itineraries.

Qualifications

• Bachelor’s Degree in hospitality, tourism, or event management is preferred.
• Proficiency in Microsoft Office Suite applications.
• Enthusiasm, confidence, and a can-do attitude.
• Strong public speaking skills.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
• TWIC credential.
• Ability to perform the essential functions of the job with or without accommodation.

Responsibilities

• Arrange, confirm and adjust all shore excursions, explorations, adventures and transfers.
• Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
• Accompany guests on daily excursions as a company representative and brand ambassador.
• Coordinate, communicate and confirm all logistics with vendors, coach companies and ground operators for timely service.
• Accommodate guest requests, including highly personalized arrangements.
• Socialize with guests at meals and events.
• Present a detailed Excursion Briefing to guests at the start of every cruise.
• Promote onboard sales and brand loyalty program.
• Communicate and report regularly to the Home Office as to cruise status and excursion performance.

Skills

Public Speaking

Time Management

Guest Engagement

Collaboration

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

American Cruise Lines, the largest USA flag cruise line, seeks an Excursions Director to lead shore excursions and transfers on our shipboard team for the 2026 season.

You will oversee vendor communications, inventory, and guest experiences, serving as a brand ambassador and coordinating with the Home Office. Demand is high, with long hours and active guest interaction across itineraries.