Shipboard Cruise & Excursions Director

American Cruise Lines; Cambridge (MD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k)

Travel, room and board provided

Uniforms and training provided

Job summary

American Cruise Lines, the largest USA flagged cruise line, seeks a Cruise & Excursions Director for its 2026 season. The role blends shipboard guest engagement with destination shoreside excursions, shaping a premium, small-ship experience aboard a family of US-flag vessels.

The director leads entertainment, manages shore itineraries, and serves as brand ambassador while coordinating with vendors and Home Office to ensure exceptional guest satisfaction.

Qualifications

• Bachelor’s degree in hospitality, tourism, or event management preferred.
• Proficiency in Microsoft Office Suite applications.
• Enthusiasm, confidence, and a can‑do attitude.
• Strong public speaking skills.

Responsibilities

• Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
• Create the Ship to Shore.
• Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction.
• Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
• Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
• Greet guests as they depart for and return from shore excursions.

Skills

Public speaking

Interpersonal skills

Time management

Attention to detail

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Audio/Visual basics

TWIC credential

Job description

American Cruise Lines, the largest USA flagged cruise line, seeks a Cruise & Excursions Director for its 2026 season. The role blends shipboard guest engagement with destination shoreside excursions, shaping a premium, small-ship experience aboard a family of US-flag vessels.

The director leads entertainment, manages shore itineraries, and serves as brand ambassador while coordinating with vendors and Home Office to ensure exceptional guest satisfaction.