Shipboard Assistant Hotel Manager

Socket.dev; Michigan; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Covered travel, room & board, uniforms

Job summary

American Cruise Lines is seeking an Assistant Hotel Manager to support the Hotel Manager aboard our ships during the 2026 season. The role ensures service excellence, supervises hotel crew, and maintains high standards for dining, housekeeping, guest services, and onboard events.

The AHM will lead a shipboard hotel team, enforce procedures, and assist with turnover, training, and performance feedback while traveling on board for extended periods.

Qualifications

• Bachelor’s degree in hospitality management or Hotel & Restaurant Management is preferred.
• Proficiency in Microsoft Office Suite applications.
• Business degree may be considered with management and hospitality experience.
• Military experience may be considered with management and hospitality experience.
• Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
• Strong organizational skills and excellent verbal and written communication skills (English).
• Available to travel and work a flexible schedule including long days for extended periods of time.

Responsibilities

• Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
• Assists Hotel Manager as directed.
• Assists Dining Room Manager during all meal services.
• Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
• Oversees bar operations and manages wine/liquor inventory.
• Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
• Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
• Tracks all hotel maintenance items and ensures completion.
• Complies with Operations Manual, service standards, and procedures.

Skills

Leadership

English communication

Flexibility

Team supervision

Education

Bachelor's degree in hospitality management

Tools

Microsoft Office Suite

Job description

American Cruise Lines is seeking an Assistant Hotel Manager to support the Hotel Manager aboard our ships during the 2026 season. The role ensures service excellence, supervises hotel crew, and maintains high standards for dining, housekeeping, guest services, and onboard events.

The AHM will lead a shipboard hotel team, enforce procedures, and assist with turnover, training, and performance feedback while traveling on board for extended periods.