Shift Supervisor - Youth Care Team Leader

New Haven Residential Treatment Center; Saratoga Springs (UT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

Life & Disability Coverage

401(k) with Company Match

PTO & Holidays

Employee Assistance Program (EAP)

Job summary

New Haven Residential Treatment Center in Saratoga Springs, UT, is seeking a dedicated on-site supervisor to lead and support Mentors during evening and weekend shifts for adolescent girls. This full-time role emphasizes coaching, crisis-aware leadership, and collaboration with therapists and nurses to maintain a safe, therapeutic environment.

You will partner with HR to hire and onboard staff, guide orientation, deliver weekly training, and conduct regular performance reviews.

Qualifications

• Must be 21+, hold a high school diploma (or equivalent), a valid driver's license with a clean record, and pass a Utah State background check.
• Willing to commit for a minimum of 8 months and obtain a Food Handler's Permit before starting.
• Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
• Understands student challenges and behavioral disorders, including medication protocols.
• Leads by example with strong teaching, motivational, and team-building skills.
• Works effectively with interdisciplinary teams including therapists and nurses.
• Calm under pressure with strong communication, prioritization, and crisis management abilities.

Responsibilities

• Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation.
• Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Performance Oversight: Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Accountability & Discipline: Address performance issues professionally using structured disciplinary protocols.
• Clear Communication: Share key shift updates during handoffs to maintain continuity and transparency.
• Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership: Conduct quarterly safety drills and model best practices to maintain a secure environment.

Skills

Mentor supervision

Crisis management

Team leadership

Interdisciplinary collaboration

Communication under pressure

Policy understanding

Staff coaching

Shift coordination

Education

High school diploma

Food Handler's Permit

Job description

New Haven Residential Treatment Center in Saratoga Springs, UT, is seeking a dedicated on-site supervisor to lead and support Mentors during evening and weekend shifts for adolescent girls. This full-time role emphasizes coaching, crisis-aware leadership, and collaboration with therapists and nurses to maintain a safe, therapeutic environment.

You will partner with HR to hire and onboard staff, guide orientation, deliver weekly training, and conduct regular performance reviews.